All prices shown on the Templa website are in US Dollars (USD) and displayed at checkout. We reserve the right to amend these prices at any time. The final amount payable will be calculated at the time of checkout.

Most countries are shipped to on a DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties will be included in the checkout price. If you reside in a country where we are unable to calculate the relevant taxes and duties, then you will be advised that your order may be subject to local charges. If this was to occur, any and all customs or import duties and taxes are charged once the parcel reaches its destination country and are to be paid for by the recipient. As customs policies vary between countries, we strongly recommend checking your local customs advisory website prior to placing an order to see what charges may be payable.

If you are a customer whose credit/debit card is not denominated in currency, the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction. We are not liable for any difference between the Estimated Price quoted on the site and the actual Price charged to you for the Goods as determined by the conversion rate used by your credit card provider or Paypal.

If purchasing outside of Australia, Australian GST does not apply and is not charged on any purchased made with Templa.

The Templa online store accepts Visa, MasterCard, AMEX, PayPal and Apple Pay. Your credit card will only be debited once the checkout is complete.

Website and credit card security is of serious importance to us and we take all steps necessary to ensure such information is secure, and the transaction is conducted on a safe platform. We use Stripe to process payments. Stripe is certified to PCI Service Provider Level 1, the most stringent level of certification. Secure Sockets Layer (SSL) protocol and AES-256 encryption for credit card payment processing to encrypt information as it is transmitted over the internet is used for your security in making a purchase from Templa. This encryption ensures the credit card digits, billing details and delivery address are not revealed so that other computers are not able to decipher the information, ensuring privacy and security.

While we seek to ensure that all descriptions, prices and details that appear on our website are accurate and updated, errors may still occur. We may choose to cancel and refund any order that is inaccurately described or priced or contain any errors or inaccuracies. Alternatively we will inform you as soon as possible and give you the option to confirm the order. If we are unable to contact you, we will treat the order as cancelled. We are not liable to you or anyone else for any loss in connection with use of the website or a linked website. Additionally, images have been provided for illustrative purposes only. We do not guarantee that any image will reproduce in true colour or portray the full design or views relating to that product.

Gift Cards are ‘virtual’ and sold subject to the following terms and conditions. Gift Cards are treated like cash. If your Gift Card or redemption code is lost or stolen it will not be re-issued and the value of the Gift Card will not be refunded. Gift Cards are non-transferable and may not be returned or redeemed for cash. Gift Cards expire twelve months from the issue date. Any unused amount after the expiry date of the Gift Card will not be refunded or credited. Gift Cards may only be used for the purchase of goods at our site. Virtual Gift Cards will be e-mailed to the recipient once the full order has been processed and payment has been taken. A copy will also be sent to the sender as confirmation of dispatch. We are not liable for delivery of a Virtual Gift Card to an incorrect or non-existent email address. This is the sole responsibility of the purchaser.

If you return products you have purchased using a Gift Card, a store credit will be issued to your account (valid for one year) and can be redeemed against subsequent orders. Sales tax and shipping may be applicable on products purchased with a Gift Card. If your order total is less than the value of the Gift Card, the remaining balance will be credited to your account and will be redeemed against subsequent orders. You may check your Gift Card balance online via your My Account page.

In placing an order you are offering to purchase a Templa product subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Your order is not confirmed until your payment has been approved and we have debited your credit or debit card. Goods will not be dispatched until payment has been completed.

We undertake to ensure all items listed on our website are available however, in the unlikely event an item ordered is out of stock, you will be advised and provided a refund.

When you order from us, we require you to provide your name, address for delivery, your email address, telephone contact and credit card details. We undertake to take due care with this information; however in providing us with such information you accept that we are not liable for its misuse due to error in transmission or virus or malware. Please refer to our Privacy Policy for further information.

Postage is calculated at time of purchase in accordance with our International Shipping Policy. Delivery of your ordered product/s will be as set out on our website. Please note that shipping times are estimates only and Templa will not be liable for any delays in shipping or delays in receiving your ordered products due to Customs requirements. All risk of loss or damage to the goods passes to you when we dispatch the goods.

Please refer to the Returns section of this website.